Welcome to Smart Carpet & Vinyl Ltd. These Terms & Conditions govern your use of our services and website. By accessing our site or making a purchase, you agree to be bound by the terms set out below.
We offer a wide range of flooring products including carpets, vinyl, laminate, LVT, and more. All product descriptions and prices are subject to change without notice. While we strive for accuracy, we do not warrant that product descriptions or other content is complete, reliable, or error-free.
Orders are confirmed once payment is received. We accept various forms of payment and will provide an invoice upon request. Prices include VAT unless stated otherwise. Cancellations must be made within 24 hours of ordering to avoid restocking fees.
We aim to schedule installations at a time convenient to you. It is your responsibility to ensure the area is prepared for fitting. Any delays caused by the customer may result in additional charges. All fittings are guaranteed for a specified period as outlined in your invoice.
Returns are accepted within 14 days for unopened products in their original packaging. Custom-cut flooring products are non-refundable. Refunds will be issued via the original payment method, minus any applicable fees.
Smart Carpet & Vinyl Ltd shall not be liable for any indirect, incidental, or consequential damages. Our liability is limited to the value of the goods and services provided.
We reserve the right to update these terms at any time. Continued use of our services or website indicates acceptance of any changes made.
If you have any questions regarding these Terms & Conditions, please contact us at:
Smart Carpet & Vinyl Ltd
Hayes, London, UK
Email: info@smartcarpetltd.co.uk